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                  Privacy Policy

                  Effective Date: September 24, 2026

                  This Privacy Policy explains how YUZAWA TRADE LIMITED, operating the BuyDIYGifts online store, collects, uses, stores, and discloses personal information when you visit or use buydiygifts.com, place an order, contact us, or otherwise interact with our services.

                  BuyDIYGifts is a brand/store operated by YUZAWA TRADE LIMITED.

                  1. Data Controller and Business Information

                  For purposes of applicable privacy and data protection laws, YUZAWA TRADE LIMITED is responsible for the processing of personal information collected through the BuyDIYGifts website, except where a third-party service provider independently determines how it processes information under applicable law.

                  Legal Entity: YUZAWA TRADE LIMITED
                  Trading Brand: BuyDIYGifts
                   Address: RM. 517, NEW CITY CENTRE, 2 LEI YUE MUN ROAD,
                  KWUN TONG, KOWLOON,
                  HONG KONG
                  Email:contact@buydiygifts.com
                  Website: buydiygifts.com

                  2. Information We Collect

                  Depending on how you use our website, we may collect the following categories of information.

                  Information You Provide to Us

                  This may include:

                  • name;姓名;

                  • email address;

                  • telephone number;

                  • billing address;

                  • shipping address;

                  • order details;

                  • product selections;

                  • personalization information;

                  • information submitted through contact forms;

                  • customer service communications;

                  • return and refund information; and

                  • other information you voluntarily provide.

                  Payment Information

                  Payments may be processed by third-party payment providers.

                  Depending on the payment method used, payment providers may collect payment card details, billing information, transaction information, and other information necessary to authorize and process payments.

                  We do not intentionally store complete payment card information on our own systems where that information is processed directly by a third-party payment provider.

                  Automatically Collected Information

                  When you visit our website, certain information may be collected automatically, including:

                  • IP address;

                  • browser type;

                  • device type;

                  • operating system;

                  • approximate geographic location;

                  • referring URL;

                  • pages visited;

                  • products viewed;

                  • shopping cart activity;

                  • checkout activity;

                  • website interaction information;

                  • date and time of access;

                  • cookies and similar technologies; and

                  • information concerning interactions with advertisements and marketing communications.

                  3. How We Use Personal Information

                  We may use personal information for the following purposes:

                  Order Processing and Fulfillment

                  We use personal information to:

                  • receive and process orders;

                  • confirm purchases;

                  • process payments;

                  • prepare and fulfill orders;

                  • arrange shipping and delivery;

                  • provide shipment tracking;

                  • communicate about orders;

                  • process cancellations;

                  • process returns and exchanges;

                  • process refunds; and

                  • provide customer support.

                  Customer Service

                  We may use your information to respond to inquiries, investigate problems, provide product assistance, and communicate with you about your orders or requests.

                  Website Operation

                  We use information to operate, maintain, secure, and improve our website and online store.

                  Fraud Prevention and Security

                  We may process information to detect, investigate, and prevent fraud, unauthorized transactions, abuse, security incidents, and other unlawful activity.

                  Analytics and Website Improvement

                  Where permitted by applicable law and, where required, with your consent, we may use analytics technologies to understand how visitors use our website, including which pages and products are viewed, how visitors navigate the website, and how marketing campaigns perform.

                  Advertising and Marketing

                  Where permitted by applicable law and, where required, with your consent, we may use cookies, pixels, tags, and similar technologies provided by third-party advertising and marketing platforms.

                  These technologies may allow advertising partners to:

                  • display advertisements for our products;

                  • measure advertising performance;

                  • understand whether an advertisement resulted in a website visit or purchase;

                  • create or use advertising audiences;

                  • provide personalized or interest-based advertisements;

                  • limit the frequency with which an advertisement is shown; and

                  • measure conversions and campaign effectiveness.

                  Third-party advertising platforms may receive information such as IP address, device information, browser information, pages viewed, products viewed, purchase information, and interactions with advertisements, subject to the configuration of our website and the applicable platform.

                  We will only use non-essential advertising cookies and similar technologies in accordance with applicable consent requirements.

                  4. Cookies and Similar Technologies

                  Our website uses cookies and similar technologies to provide essential website functions, understand website usage, support advertising, and improve our services.

                  Cookies may be placed by third-party service providers acting on our behalf or independently, or by us.

                  4.1 Strictly Necessary Cookies

                  Strictly necessary cookies are required for essential functions of the website.

                  They may be used to:

                  • maintain your shopping cart;

                  • operate checkout;

                  • maintain login or session functionality where applicable;

                  • maintain website security;

                  • remember essential preferences;

                  • prevent fraudulent activity;

                  • process transactions; and

                  • provide core website functionality.

                  Because these cookies are necessary for the operation of the website, they may not be disabled through the cookie preference mechanism where permitted by applicable law.

                  4.2 Preference Cookies

                  Preference cookies may remember settings or choices made by visitors, such as language, region, or other website preferences.

                  4.3 Analytics Cookies

                  Where used, analytics cookies help us understand how visitors interact with our website.

                  They may collect information about:

                  • pages visited;

                  • products viewed;

                  • time spent on pages;

                  • navigation behavior;

                  • traffic sources;

                  • device type; and

                  • interactions with website features.

                  We use this information to improve website functionality, product presentation, customer experience, and business operations.

                  4.4 Advertising and Marketing Cookies

                  Where used and where legally required, advertising cookies and pixels may be provided by third-party advertising platforms.

                  These technologies may be used to:

                  • display advertisements;

                  • measure advertisement performance;

                  • track conversions;

                  • identify audiences;

                  • support remarketing;

                  • measure purchases resulting from advertisements; and

                  • understand interactions between advertisements and our website.

                  Advertising platforms may process information collected through these technologies according to their own privacy policies.

                  4.5 Shopping and Checkout Cookies

                  Cookies and similar technologies may be used to maintain shopping cart contents, remember checkout-related information, maintain sessions, prevent duplicate transactions, and support secure order processing.

                  These technologies are necessary to provide an ecommerce shopping experience.

                  5. Third-Party Service Providers

                  We use third-party service providers to help operate BuyDIYGifts and fulfill customer orders.

                  Depending on the services actually enabled on our website, these providers may include ecommerce platform providers, payment processors, advertising platforms, analytics providers, shipping and logistics providers, email service providers, customer support providers, fraud prevention services, and website security providers.

                  Our ecommerce platform is SHOPLINE.

                  Third-party providers may process personal information on our behalf or, depending on their role and applicable law, independently determine how certain information is processed.

                  6. Logistics, Shipping, Delivery, Returns, and Refunds

                  To fulfill your order, we may provide relevant customer and order information to shipping, fulfillment, warehouse, courier, and logistics service providers.

                  This information may include:

                  • recipient name;

                  • shipping address;

                  • telephone number;

                  • email address;

                  • order number;

                  • product information;

                  • package information;

                  • tracking information; and

                  • information necessary to process delivery, return, replacement, or refund requests.

                  We use this information so that logistics providers can:

                  • prepare shipments;

                  • deliver purchased products;

                  • provide tracking information;

                  • contact recipients regarding delivery;

                  • investigate delivery problems;

                  • process returned products;

                  • arrange replacement shipments; and

                  • support refunds and other after-sales services.

                  Logistics providers may process personal information in accordance with their own privacy policies and applicable legal requirements.

                  7. Payment Providers

                  We may use third-party payment providers to process payments.

                  Payment providers may receive information necessary to:

                  • authorize payments;

                  • complete transactions;

                  • verify payment information;

                  • prevent fraud;

                  • manage chargebacks;

                  • issue refunds; and

                  • maintain payment security.

                  The payment provider's own privacy policy may apply to information processed directly by that provider.

                  8. Advertising Platforms

                  Where applicable, we may use third-party advertising platforms such as advertising networks, social media advertising services, or other marketing technology providers.

                  These providers may use cookies, pixels, SDKs, tags, or similar technologies to help us:

                  • advertise products;

                  • measure advertising effectiveness;

                  • understand customer interactions;

                  • measure conversions;

                  • create advertising audiences; and

                  • provide advertisements that may be relevant to visitors.

                  Only advertising platforms actually used on BuyDIYGifts should be identified by name on this page.

                  9. Analytics Providers

                  We may use third-party analytics services to understand how visitors interact with our website.

                  Analytics providers may collect information such as device information, IP address, browsing activity, page views, referral information, and website interactions.

                  We use analytics information to improve the website, products, services, and marketing performance.

                  10. How We Share Personal Information

                  We may disclose personal information where reasonably necessary to:

                  • SHOPLINE and ecommerce infrastructure providers;

                  • payment processors;

                  • logistics and shipping providers;

                  • fulfillment and warehouse providers;

                  • return and refund service providers;

                  • advertising platforms;

                  • analytics providers;

                  • email and communication providers;

                  • customer service providers;

                  • fraud prevention and security providers;

                  • professional advisers;

                  • government authorities where legally required; and

                  • parties involved in a merger, acquisition, restructuring, financing, or sale of all or part of our business.

                  We do not disclose personal information to third parties for purposes unrelated to operating our business unless permitted or required by applicable law.

                  11. Cookie Consent and Your Choices

                  Where required by applicable law, visitors will be provided with a mechanism to manage non-essential cookies.

                  Our cookie preference mechanism may provide options including:

                  • Accept All

                  • Reject Non-Essential

                  • Manage Preferences

                  When you select Reject Non-Essential, non-essential cookies and similar technologies that require consent should not be activated, subject to applicable law and the technical operation of the website.

                  You may also manage cookies through your browser settings.

                  Disabling certain cookies may affect shopping cart, checkout, login, or other website functionality.

                  12. Marketing Communications

                  Where permitted by applicable law, we may send promotional emails or other marketing communications if you have subscribed or otherwise provided the required consent.

                  You may unsubscribe from promotional emails by using the unsubscribe link included in the message.

                  We may continue to send transactional communications that are necessary to complete or manage your order, such as order confirmations, shipping notifications, delivery updates, and refund communications.

                  13. Data Retention

                  We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

                  • fulfilling orders;

                  • maintaining transaction records;

                  • processing returns and refunds;

                  • providing customer support;

                  • preventing fraud;

                  • resolving disputes;

                  • complying with legal obligations; and

                  • enforcing agreements.

                  Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements.

                  14. Data Security

                  We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

                  However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

                  15. Your Privacy Rights

                  Depending on your location and applicable law, you may have rights including:

                  • access to personal information;

                  • correction of inaccurate information;

                  • deletion of personal information;

                  • restriction of certain processing;

                  • objection to certain processing;

                  • data portability;

                  • withdrawal of consent; and

                  • opting out of certain targeted advertising or sharing activities.

                  To exercise applicable rights, contact:contact@buydiygifts.com

                  We may request information necessary to verify your identity before processing certain requests.

                  16. California Residents

                  If you are a California resident, California privacy laws may provide additional rights concerning your personal information.

                  Depending on the circumstances and applicable law, these may include rights to know/access, delete, correct, and opt out of certain sharing or targeted advertising activities.

                  You may submit a request using the privacy contact information provided below.

                  We will process verified requests in accordance with applicable law.

                  17. International Data Transfers

                  Your personal information may be processed or stored in countries other than the country where you live.

                  These countries may have data protection laws that differ from those in your jurisdiction.

                  Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

                  18. Children's Privacy

                  Our website is not directed to children under the minimum age permitted to use online services under applicable law.

                  We do not knowingly collect personal information from children where prohibited by applicable law.

                  19. Changes to This Privacy Policy

                  We may update this Privacy Policy from time to time to reflect changes to our business, services, technologies, or legal requirements.

                  When we make changes, we will update the Effective Date at the top of this Privacy Policy.

                  20. Contact Us

                  If you have questions about this Privacy Policy, cookies, or the processing of your personal information, please contact us:

                  YUZAWA TRADE LIMITED
                  Email:contact@buydiygifts.com
                  Phone: +852 67049753
                  Address: RM. 517, NEW CITY CENTRE, 2 LEI YUE MUN ROAD,
                  KWUN TONG, KOWLOON,
                  HONG KONG

                  BuyDIYGifts
                  A brand/store operated by YUZAWA TRADE LIMITED

                  Last updated: September 24, 2026